Shipping policy

Shipping Policy

Thank you for shopping with Happitasa. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 2-3 business days, excluding weekends and holidays.

Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

During high-volume periods, promotions, or holidays, processing times may be longer.

Shipping Rates

Available shipping methods and any applicable shipping charges will be displayed during checkout.

If free shipping is offered, any qualifying requirements will be displayed on the website or at checkout.

Estimated Delivery

Estimated delivery times are shown during checkout when available.

Delivery estimates begin after an order has been processed and handed to the shipping carrier.

Delivery dates are estimates and are not guaranteed unless explicitly stated.

Carrier delays, weather, holidays, high shipping volumes, and other circumstances outside our control may affect delivery.

Tracking

When tracking information is available, you will receive a shipping confirmation containing your tracking details.

Please allow time for the shipping carrier to update tracking information after your shipment has been created.

Incorrect Shipping Addresses

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us as soon as possible at melissa@beachcitiescreations.com

We cannot guarantee that an address can be changed after an order has entered fulfillment or been shipped.

Customers may be responsible for additional shipping costs if an order must be resent because an incorrect or incomplete address was provided.

Lost or Delayed Packages

If tracking shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If your shipment appears lost or has not arrived within a reasonable period after its expected delivery date, contact us at [YOUR CUSTOMER SERVICE EMAIL] with your order number.

We will review the shipment information and help determine the appropriate next steps.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it:

  1. Check around the delivery location.

  2. Ask household members or neighbors whether they received it.

  3. Allow a short additional period, as some carriers may mark packages delivered shortly before final delivery.

  4. Contact the shipping carrier when appropriate.

If you still cannot locate your package, contact us and we will assist where reasonably possible.

Damaged Shipments

If your order arrives damaged, please contact us promptly at melissa@beachcitiescreations.com 

Include your order number and photographs of the damaged product and packaging when possible.

Please also review our Refund Policy for additional information.

Shipping Delays

If we learn that we cannot ship your order within the timeframe originally stated, we will contact you regarding the delay and provide the opportunity to accept the revised shipment timing or cancel the affected order when required by applicable law.

International Shipping

Option — U.S. only:
At this time, Happitasa ships only to addresses within the United States.

Contact Us

For questions about shipping or delivery, contact:

Happitasa
Email: melissa@beachcitiescreations.com

Please include your order number whenever possible.